After our booking agents, PPS Ltd have contacted you, and you have made your booking arrangements, or decided not to book, Wroxham Holidays (the cottage owners) would request you to complete and submit this feedback form on the success of your booking enquiry.

All information will be held in the strictest of confidence by the owners.  Thank you!

Booking enquiry feedback form

If you did not book:

Please use the form to let us know why! We hope to see you on a future occasion.

If you have booked:

Thank you for booking “Wherry Cottage”, and we hope you enjoy your stay.  Our on-site cottage managers PPS Ltd (based at the Reception Office) will also help you with any problems with your cottage during your stay.

They will deal with all aspects of the administration of your booking from initial deposit and confirmation, and your booking contract is with them.  They will make arrangements for your arrival and departure, greet you at “Reception” and hand over your cottage keys and key fob for the access barrier for your safe parking, and will show you to your cottage.  They are open normal office hours.  However, if you are going to arrive late, or get held up DON’T WORRY.  Just phone them in office hours, and they will give you a PIN number to use to collect your keys from the key safe at the cottage front door.  Also, should you arrive early pop in and see them.  Your cottage may be ready, or they may give you a time.   Then start exploring!

 Following your holiday we will send you a further feedback form and invite you to comment about the quality of your stay at Wherry Cottage.  Your feedback is very important to us in maintaining the highest standard of service and cottage experience.

Under the terms of the Data Protection Act all information you choose to provide will be used by the owners solely to improve your holiday experience.  No information will be shared with other third parties, or made identifiable to any third party.

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